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Right before the end of last year, I was in need of a new laptop. I knew Jeanne was very knowledgeable so I called to ask her if she would research some information for me, as to what type of computer to get. She was back with the data within a day or so. Because it was the end of the year, I was busy doing all that entails. I asked if she wouldn't mind just going and getting the computer for me and I would pay her for her time. She went well beyond that. She bought the computer, case, and software, then loaded it and delivered it. She then spent time making sure I knew how everything worked. For someone who is not that savvy about computers, she sure helped me feel more comfortable. Since that time she has been to the office on a couple occasions to tutor me on some software and answer numerous questions.
I would not hesitate to recommend Jeanne for any of your computer needs, from hardware selection to software needs and instructions. In a day and age where personal service is a rarity, Your Write Hand is a breath of fresh air. She is professional, courteous, and goes the extra mile.
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